Alexander Tuaev

Alexander Tuaev

Quality Engineering Leader | Building QA Organizations | Release Management | AI-Powered Quality Systems | AI Evaluation

I build QA organizations from scratch and make releases predictable — two built from zero, the latest scaled from 2 to 18 engineers across 11 concurrent release streams. Lately I ship the tooling myself: two production AI applications for release orchestration and regression triage.

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About Me

13+ years in SaaS quality engineering; 8+ years leading quality teams. I've built the QA function from scratch twice — at Fuel Cycle, then at Convoso, a cloud contact-center (CCaaS) platform, where I've been promoted three times in four years. I scaled QE capacity there from 2 to 18 engineers through a managed offshore-partner model — owning partner selection, engineering standards, work allocation, and performance management — while developing manual testers into SDETs and SDETs into leads.

Beyond the team, I own release management end to end across 11 concurrent streams — release calendar, dependency resolution, go/no-go governance, cross-team execution, and beta/post-release validation. I cut manual regression effort 70% by moving verification upstream into automated CI/CD gates instead of end-of-cycle inspection.

I build the tooling personally. I've shipped two production AI applications on Anthropic's Claude Agent SDK: an agentic release-orchestration platform and an AI regression-triage system that maps failures back to the changes that caused them and separates genuine defects from automation drift. Both run human-in-the-loop by design — AI drafts, analyzes, and recommends; engineers decide. No AI-proposed change reaches a suite without human review.

Experience

Sr. Director of Quality Engineering
Convoso, Los Angeles, CAMarch 2025 – Present
  • Scaled QE capacity from 2 to 18 engineers through a managed offshore-partner model — partner selection, engineering standards, work allocation, and performance management, with a small core team in-house
  • Own company-wide release management across 11 concurrent streams (5 major, 6 supporting): calendar, dependency resolution, go/no-go, and beta/post-release validation
  • Cut manual regression effort 70% by moving verification upstream into automated QA gates in GitHub Actions; daily suites run with zero manual interaction
  • Shipped an AI release-management platform (Python/FastAPI, SQLAlchemy, Claude Agent SDK, React 19) integrating Jira, Confluence, and Google Calendar — scheduling, dependency gathering, risk analysis, readiness reporting, and QA KPIs
  • Built an AI regression-analysis system that maps failures to the release changes that caused them, classifies genuine defects against automation drift, and recommends fixes for unstable suites (Cypress, TestRail, Atlassian)
  • Set the operating standard for AI in quality: AI drafts, analyzes, and recommends — engineers decide; no AI-proposed change reaches a suite without human review
  • Introduced Playwright as the E2E automation framework for a new product line (2025)
  • Built a custom telephony verification app from scratch (Node.js, React; AWS EC2, Cognito, PostgreSQL, Redis) for automated call and SMS testing
  • Deployed 24/7 application-health monitoring that surfaces infrastructure issues before customer impact
Director of Quality Engineering
Convoso, Los Angeles, CAMarch 2023 – March 2025
  • Built the E2E and API test automation practice on Cypress and Postman; expanded automated coverage 50%
  • Integrated automated test pipelines into CI/CD, enabling rapid scaling of offshore teams alongside company growth
  • Partnered with engineering and DevOps to redesign the release process, improving reliability and compliance adherence
QA Manager
Convoso, Los Angeles, CAFebruary 2022 – March 2023
  • Matured QA processes and release practices alongside rapid company growth
  • Automated 99% of a technical-support engineer's recurring daily checks, freeing the equivalent of one full-time resource
Lead QA Engineer
Convoso, Los Angeles, CAFebruary 2021 – February 2022
  • Founded the QA function from scratch: offshore hiring, QA process definition, and release management across multiple applications
  • Built the original Cypress UI/API automation frameworks, cutting manual testing overhead 40%
Lead QA Engineer / DevOps & Infrastructure
Fuel Cycle, Los Angeles, CAApril 2018 – February 2021
  • Established the QA function from the ground up while owning AWS infrastructure (VPC, IAM, EC2, RDS, CloudFront) with Terraform and Ansible
  • Onboarded and maintained 120+ white-label client environments with automated testing and SOC 2 compliance — zero critical security breaches
  • Built automation frameworks for web, mobile, and API testing (Selenium/TestNG, XCUITest, Espresso, Postman), improving testing efficiency 60%
  • Directed release oversight and performance analytics with Splunk, New Relic, and CloudWatch
Sr. QA Engineer
Fuel Cycle, Los Angeles, CAApril 2017 – April 2018
  • Joined as the senior QA hire; defined initial QA processes — promoted to Lead within one year
Software QA Engineer
Docler Media, Los Angeles, CANovember 2015 – February 2017
  • Owned QA for live video broadcasting platforms sustaining 99.9% uptime
  • Automated regression with Selenium WebDriver/Java/TestNG; tested OTT apps on Roku, Amazon TV, and Chromecast
QA Engineer
ValleyTekSolutions, Los Angeles, CAApril 2013 – November 2015
  • Delivered QA for web and native mobile apps (Android/iOS); test plans and automation reduced escaped bugs 30%

Key Initiatives

  • → Built company-wide QA & release process from scratch — release calendar, dependency resolution, go/no-go governance, and beta/post-release validation across 11 concurrent streams
  • → Shipped an agentic release-orchestration platform on the Claude Agent SDK (Python/FastAPI + React) — scheduling, dependency gathering, risk analysis, readiness reporting
  • → Shipped an AI regression-triage system — maps failures to the changes that caused them, separates genuine defects from automation drift, recommends fixes for unstable suites
  • → Set the human-in-the-loop governance standard for AI in quality: AI drafts and recommends, engineers decide
  • → Custom telephony test app (Node.js/React/AWS) — automated call & SMS verification
  • → Automated QA gates in GitHub Actions; automated 99% of a support engineer's daily checks (1 FTE returned)
  • → Test harnesses that de-risked major infrastructure migrations and enterprise telephony upgrades
  • → Quality gates and audit evidence for SOC 2 and HIPAA environments
  • → Redesigned defect escape metrics for leadership

Skills & Expertise

Leadership

  • Org Building — two QE functions from zero
  • Scaling via Managed Offshore Partners (2→18)
  • Release Management — 11 concurrent streams
  • Team Development: manual QA → SDET → lead
  • Quality Gates for SOC 2 & HIPAA
  • Cross-functional Alignment & Go/No-Go Governance

Automation

  • Playwright
  • Cypress.io
  • Selenium / TestNG
  • API Testing (Postman, RestAssured)
  • CI/CD Pipelines (GitHub Actions, Jenkins, CircleCI)

Cloud & Infrastructure

  • AWS (EC2, VPC, IAM, RDS, CloudWatch, Cognito)
  • Terraform & Ansible — Infrastructure as Code
  • Docker & Kubernetes
  • PostgreSQL, Redis
  • Observability (Splunk, New Relic)

AI & Engineering

  • Claude Agent SDK — two production applications
  • LLM-assisted failure triage & defect-vs-drift classification
  • Human-in-the-loop AI governance
  • MCP tool integrations
  • Python (FastAPI, SQLAlchemy, pytest), Node.js, React

Let's Connect

Quality engineering leadership — building QA organizations, release systems, and AI-powered quality tooling.

Los Angeles · open to remote (US).